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#Announcements

New Support Plans

The Craft community has grown tremendously over the past couple years, and the projects people are building with it are more involved than ever.

We’re thrilled with Craft’s continued growth, and we want to ensure that developers, agencies, and businesses continue to find success with it. That’s why today we’re excited to launch two new developer support plans: Pro Support and Premium Support.

Both plans offer the same level of developer-to-developer support you’ve come to expect, with the addition of guaranteed response times:

PlanPriceGuaranteed First Response Time
Pro Support$75/m12 hours on weekdays
Premium Support$750/m2 hours on weekdays, 12 hours on weekends

You can learn more about these new plans, and other developer services we offer, from our new Support Services page.

To sign up for a support plan, visit the “Developer Support” page within your Craft ID account. Plans are billed monthly, and you can swap between them as needed.

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