Dot All Lisbon – the official Craft CMS conference – is happening September 23 - 25.
Packaging a website support plan is a mix of art and science — from choosing services and pricing to understanding client value and estimating support activities. In this talk, I’ll share insights from over 10 years of working with Craft sites and experimenting with support offerings. Drawing from this journey, I’ll explore the whys and hows of packaging support plans and help you move away from counting support hours to offering true peace of mind for your clients.